Caitlyn Kritzinger

Cait provides direct and administrative support to both clients and clinicians at Minds & Hearts. She manages scheduling and appointment processes, organizes intake procedures, consultations, and follow-up care. As the first point of contact, Cait handles appointment and process inquiries, as well as billing and fee queries. She also facilitates assessment bookings and gathers necessary client information to ensure clinicians have the background they need to tailor their care effectively.

Cait’s interest in allied health and her strong desire to help others led her to this field. Motivated by the opportunity to make a meaningful difference in people’s lives, Cait is passionate about providing support through both direct care and administrative assistance. She believes deeply in the power of compassionate care and fostering an environment where clients feel supported, empowered, and understood.

Known for her bubbly and friendly energy, Cait brings a sense of warmth to the team and ensures that clients feel personally cared for. She works hard and strives to ensure that every day is productive and fulfilling, contributing to both her role and the success of the team.

The most rewarding part of Cait’s job is building connections with clients and contributing to a positive, uplifting experience at the clinic. She enjoys fostering a warm and supportive environment where clients look forward to returning, and she deeply values the genuine, friendly nature of the team, where everyone cares about each other’s success.

Cait’s personal touch comes from her ability to relate to people in different ways. Her natural ability to engage in conversation helps make clients feel comfortable and at ease during their visits.

Clients can expect Cait to approach interactions with a friendly, bubbly personality that makes them feel heard and supported. She aims to meet their needs and ensure their visits are enjoyable and positive.