As you may have seen in the media, the Australian Government has communicated important information about how they are monitoring and responding to the coronavirus (COVID-19) outbreak, how individuals can help slow the spread of COVID-19, and what to do if you have symptoms. You can stay up to date with this important information here: Australian Government COVID-19 Updates

Worry, stress, fear, anger and a variety of feelings and reactions are normal given the ongoing concerns and safeguard around COVID-19. During this time of added stress, continuing psychological treatment can be vital to ensuring that individuals weather the emotional and physical storm.

In the spirit of the above, Minds & Hearts wanted to let you know that our clinicians can provide alternative treatment options that do not require you to physically attend the Minds & Hearts clinic. These include telephone and video telehealth sessions.


Telehealth treatment funding options:

  • If you are using your NDIS funding there will be no difference to if you were physically present in the clinic.
  • If you are using Private Health then please check with your provider. The majority of health funds have now agreed to provide coverage for teleconsultations provided by psychologists from Monday 30 March.
  • Clients can also access telehealth services via new COVID-19 Medicare items. Please note that we may be able to offer reduced rates to those in financial distress.