FAQs about Fees & Rebates

Do you bulk bill?

Generally, our sessions are not bulk billed. Due to the current strain on mental health services we are currently at capacity for supporting clients via bulk billing. 

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What rebates are available?

Medicare may provide partial rebates for eligible plans when seeing a registered allied health clinician. Please speak with your GP or medical professional such as a psychiatrist or paediatrician for more information about your eligibility.
If you have NDIS funding, you may be able to use your Self Managed or Plan Managed funding packages at Minds & Hearts. Please note that Agency Managed or NDIA Managed plans are not eligible to be used at Minds & Hearts.
Some private health funds may also offer rebates for services. We recommend contacting your health fund directly to confirm your level of cover and rebate amounts, as these vary between providers. You may be asked to provide the following item numbers:
  • 100 for an initial psychology appointment
  • 200 for subsequent psychology appointments
  • 320 for and initial speech therapy appointments
  • 350 for subsequent speech therapy appointments

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What is the GP Mental Health Treatment Pan and how do I obtain one?

The GP Mental Health Treatment Plan allows eligible clients to access Medicare rebates for psychology treatment sessions.

Under this initiative, you may be eligible for up to 10 individual therapy sessions per calendar year, with a partial rebate provided by Medicare.

To access these sessions, you will need a GP Mental Health Treatment Plan from your GP.

After your first 6 sessions, you will need to return to your GP for a review. This review allows access to the remaining sessions for the year.

For more information, please visit the Australian Psychological Society website: www.psychology.org.au

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Can I use my referral letter from Paediatrician or Psychiatrist?

Yes, a referral letter from your paediatrician or psychiatrist allows you to access Medicare rebates for psychological therapy.

With a valid referral, you may be eligible for up to 10 individual therapy sessions per calendar year, with a partial rebate provided by Medicare.

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Can I use my NDIS Funding?

Yes. We can provide psychology services to participants who are:

  • Self Managed
  • Plan Managed

We are not a registered NDIS provider and therefore cannot provide services to participants who are Agency Managed NDIA Managed.

How Does Payment Work?

As a non registered provider, payment is required on the day of your appointment.

Participants are responsible for ensuring sufficient funding is available within their NDIS plan.

NDIS Fees

Our NDIS fees are in line with the current NDIS Pricing Arrangements and Price Limits.

Standard cancellation policies apply to all appointments.

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Can I use Private Health cover?

Please check with your private health provider to determine whether you have cover for Allied Health services. To determine whether your private health funds will provide a greater partial rebate than Medicare, please contact your health fund provider as these amounts vary between providers.

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Can I claim a rebate for reports?

No, Medicare does not provide rebates for reports. Please enquire with your private health provider or NDIS provider if you can claim for the costs associated for reports and review letters.

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Are you experiencing financial hardship?

If you are experiencing financial difficulties, we can discuss options to make treatment more affordable.

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Rebates

Depending on the clinician you are seeing, you may be eligible for a partial rebate on the cost of your session through one of the following options:

Better Access to Mental Health Care Plan Initiative

The Better Access to Mental Health Care Initiative allows 10 individual and group therapy sessions per calendar year and you will be able obtain a partial rebate from Medicare. To obtain a Mental Health Care Plan you will need to visit your GP.

A review from your GP is required after 6 sessions, this then allows use of the next 4 sessions.

For more information please visit: www.psychology.org.au

NDIS

Individuals and families who are self-managed or plan-managed can use their NDIS funding with us at Minds & Hearts. We do require payment on the day of the appointment.

Please reach out to us at info@mindsandhearts.net if you have any questions on our fees and rebates.

Referral Letter from a Paediatrician or Psychiatrist

A letter of referral from your Paediatrician or Psychiatrist will allow 10 individual therapy sessions per calendar year and you will be able to obtain a partial rebate from Medicare.

A review from your Paediatrician or Psychiatrist is required after 6 sessions, this then allows use of the next 4 sessions.

Complex Neurodevelopmental Disorders (CND) Plan

The Complex Neurodevelopmental Disorder (CND) plan has replaced the previous HCWA funding. This CND plan can be accessed for children and adults under the age of 25 years with a diagnosis of Autism through a Paediatrician, Psychiatrist, or GP.

This plan allows for up to 20 allied health therapy sessions per client in a lifetime

An additional 8 sessions can be used towards a diagnostic assessment

Private Health

Please check with your private health provider to determine whether you have cover for Allied Health services. To determine whether your private health funds will provide a greater partial rebate than Medicare, please contact your health fund provider as these amounts vary between providers.

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